RISK FACTOR

Creating an Interactive Map for Nationwide Property Coverage.

Risk Factor displays climate risk for over 142 million properties in the United States. With a simple address search, users can access advanced climate data for both residential and commercial properties. Here’s how we designed a new interactive map experience to ensure every property in the country is accessible through an address search.

Web

Category

Web

Category

Web

Category

Web

Category

Figma

Tools

Figma

Tools

Figma

Tools

Figma

Tools

1 UX/UI Designer, 1 Engineer, 1 Product Manager

Team

1 UX/UI Designer, 1 Engineer, 1 Product Manager

Team

1 UX/UI Designer, 1 Engineer, 1 Product Manager

Team

1 UX/UI Designer, 1 Engineer, 1 Product Manager

Team

UX/UI Design

My Role

UX/UI Design

My Role

UX/UI Design

My Role

UX/UI Design

My Role

128 days, end to end

Duration

128 days, end to end

Duration

128 days, end to end

Duration

128 days, end to end

Duration

Identifying Issues and Designing Solutions

Problem

Approximately 2.5 million addresses in our system cannot be accurately mapped to a specific parcel. Additionally, one in six properties (25 million total) have multiple buildings on a parcel, with around 20 million properties associated with multiple addresses. Of these, about 3 million are complex structures, such as office towers and apartments, where addresses span multiple cross streets. These issues affect 18% of all properties, primarily commercial ones, which are crucial to our primary customers: banks and Real Estate Investment Trusts (REITs). Addressing this problem is essential for improving the accuracy and reliability of our property data for our clients.

Problem

Approximately 2.5 million addresses in our system cannot be accurately mapped to a specific parcel. Additionally, one in six properties (25 million total) have multiple buildings on a parcel, with around 20 million properties associated with multiple addresses. Of these, about 3 million are complex structures, such as office towers and apartments, where addresses span multiple cross streets. These issues affect 18% of all properties, primarily commercial ones, which are crucial to our primary customers: banks and Real Estate Investment Trusts (REITs). Addressing this problem is essential for improving the accuracy and reliability of our property data for our clients.

Problem

Approximately 2.5 million addresses in our system cannot be accurately mapped to a specific parcel. Additionally, one in six properties (25 million total) have multiple buildings on a parcel, with around 20 million properties associated with multiple addresses. Of these, about 3 million are complex structures, such as office towers and apartments, where addresses span multiple cross streets. These issues affect 18% of all properties, primarily commercial ones, which are crucial to our primary customers: banks and Real Estate Investment Trusts (REITs). Addressing this problem is essential for improving the accuracy and reliability of our property data for our clients.

Problem

Approximately 2.5 million addresses in our system cannot be accurately mapped to a specific parcel. Additionally, one in six properties (25 million total) have multiple buildings on a parcel, with around 20 million properties associated with multiple addresses. Of these, about 3 million are complex structures, such as office towers and apartments, where addresses span multiple cross streets. These issues affect 18% of all properties, primarily commercial ones, which are crucial to our primary customers: banks and Real Estate Investment Trusts (REITs). Addressing this problem is essential for improving the accuracy and reliability of our property data for our clients.

Solution

We developed an interactive map that helps users locate specific buildings on parcels with multiple structures and select the correct parcel when an address isn’t directly mapped. Users can pan across the map, click on buildings, and view their propery detail page. This solution improves access to property details despite any data limitations in address precision.

Solution

We developed an interactive map that helps users locate specific buildings on parcels with multiple structures and select the correct parcel when an address isn’t directly mapped. Users can pan across the map, click on buildings, and view their propery detail page. This solution improves access to property details despite any data limitations in address precision.

Solution

We developed an interactive map that helps users locate specific buildings on parcels with multiple structures and select the correct parcel when an address isn’t directly mapped. Users can pan across the map, click on buildings, and view their propery detail page. This solution improves access to property details despite any data limitations in address precision.

Solution

We developed an interactive map that helps users locate specific buildings on parcels with multiple structures and select the correct parcel when an address isn’t directly mapped. Users can pan across the map, click on buildings, and view their propery detail page. This solution improves access to property details despite any data limitations in address precision.

Fast-Track Design by Identifying and
Understanding Tool Gaps

Leveraging our team’s institutional knowledge about the capabilities and limitations of maps, we were confident in our ability to understand our users’ needs and identify gaps in our tool. With a clear definition of the problem, we were well-positioned to dive into the design process.

Alert Designs

Notifications

Popups

Banners

We Explored How to Notify Users of Address Search Issues

Working within the constraints of our design system to ensure speed, we explored various methods to alert users about issues with their address search. We utilized modals, interactive map modals, and search bar error messages to effectively inform users of any problems. These approaches aimed to provide clear and immediate feedback, enhancing the user experience despite the encountered issues.

Dynamic Map Interfaces

Clustering

Panning

Zooming

Property Outlines

Finding a Way to Select the Correct Property

We explored various methods for highlighting multiple properties found on a single parcel. Utilizing visual cues such as clustering, color coding, and interactive overlays, we aimed to clearly distinguish between individual addresses within a multi-property parcel. This approach ensured users could quickly and accurately identify and select the desired properties, enhancing the overall usability and effectiveness of the Risk Factor platform.

Property Selection

Exploring property outlines, parcel outlines and property pins to ensure multiple property views.

Celebrating Success

Data Visualization

Data Simplification

Adaptive Design

Innovative Map Interactions Achieve Nationwide Coverage

We developed an innovative solution using interactive map designs, enabling our key customers—banks and REITs (Real Estate Investment Trusts)—to efficiently locate and analyze properties. By incorporating advanced geolocation features, intuitive panning and zooming capabilities, and dynamic overlays, we ensured users could seamlessly navigate complex property data. The integration of clustering for multi-property parcels, precise pinning for individual properties, and clear property outlines enhanced the usability of the maps. These interactive elements empowered our customers to make well-informed investment decisions, significantly improving their ability to assess and manage property portfolios.

25.5M

Properties now mapped

25.5M

Properties now mapped

25.5M

Properties now mapped

25.5M

Properties now mapped

18%

Increase in nationwide properties

18%

Tasks

18%

Increase in nationwide properties

18%

Increase in nationwide properties